COVID-19 Pick-up & Drop-off Procedure
Drop-off
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Only 1 customer is allowed in the store at a time.
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Please enter the store and drop your dog inside the gated area. Take off the leash and collar and take it with you.
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Once you are back outside we will call you to get your grooming order.
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Please ensure you are keeping a 1.5-metre distance at all times.
Please note: If you need to contact us during the appointment do not call the store, we will not answer. Please text the number you received your appointment reminder from.
Pick-up
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When you arrive we will put your dog inside a gated area. You will need to pay via card only at the front counter, keeping 1.5-metre distance.
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Please examine the groom and let us know if you would like any changes.